Frequently asked questions
Before booking
Check the availability of the riad on the calendar provided and calculate the price of your stay based on the price per night. If you have any queries, please do not hesitate to contact us.
Send us an e-mail or fill in the contact form on our website. We'll get back to you within 24 hours.
Fill in the contact form on our website with your arrival and departure dates. We will confirm your booking within 24 hours.
We will confirm your booking by e-mail.
Avant la réservation
You can pay for your stay :
- By bank transfer to a French account 1 month before your arrival.
- In cash (dirhams) on arrival
A minimum of 3 nights is required to reserve.
Votre arrivée
Check-in is from 3pm.
Check-out is at 11am.
In the event of difficulties due to your flight schedule, we will find a solution.
To find us easily!
Here's our location: https://maps.app.goo.gl/4ZuauFmmPwxLcAcB7
If you are arriving from the airport, we can organise your transfer to the door of the Riad.
If you wish, we can arrange for you to be transferred to the riad airport on your arrival. Please let us know your flight number and landing time. A supplement of 100 dh (10 euros) will be charged for arrivals after 10pm.
The return transfer is at your expense, but we can organise it for you if you wish.
Yes, we have a private, secure car park in the residence. So you can park your car in complete peace of mind just a stone's throw from the riad.

Your stay
Cleaning is included and will be done before your arrival and after your departure. We thank you all the same for respecting as much as possible the places and the people who will do the cleaning after your departure. We do not have a cleaning service during the stay but if necessary, you can ask us for this service in addition.
A kitchen is available in the accommodation. Our prices do not include breakfast or meals. You can do your shopping in the residence's grocery shops or in Marrakech's local markets.
The Qaria Assiyahia residence has all the services you need to make your stay as pleasant as possible: grocery shops, restaurants, snack bar, pharmacy, salon de Marrakech, etc,
restaurants, snack bar, pharmacy and hairdresser.
You have access to several restaurants in the residence for an average price of 4 to 6 euros per person. For breakfast, you can buy bread and Moroccan pancakes prepared on site at the residence's grocery shop, also at a lower price, or have lunch in the restaurant.
or lunch in one of the restaurants for 30 / 35 dirhams (3 euros). Some restaurants in the residence also offer delivery to your riad.
The residence's swimming pools are open all year round, except during Ramadan. They are closed every Friday for maintenance. They are open from 10am to 6pm and are not heated.
We are available by email and WhatsApp before and during your stay for any questions you may have. As soon as your booking is complete, we'll send you a guide with essential information for your stay.

